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Context Help

If you lose your way inside our web hosting Control Panel, the very first step you should take is to press the Help button, which is present on each page. A popup will appear. It contains in-depth info about all the actions that you can perform on the page in question. Each pop-up menu appears on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a huge range of educational video clips explaining how to work with our Control Panel. They're made for those of you who want to see how things are getting done rather than only reading articles. Thus, anyone can quickly become familiar with our hosting Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the answer you searching for, have a peek at our extensive FAQ database, which contains questions asked by actual people and provides practical solutions. We regulary update our FAQ section with new questions & answers so as to encompass all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions database either, you can contact our great team of technical support engineers available 24/7 and eager to help you with any question. Each trouble ticket you submit will be responded to within 1 hour (the average trouble ticket response time is only twenty minutes), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 249723

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com